DTCwise
Customer Support

Re:amaze vs LiveChat

An editor-assessed head-to-head for Customer Support tools.

4.3
Rating
4.2
$29–paid tiers
Pricing
$20–paid tiers
N/A
Commission
N/A
n/a
Cookie
n/a
  • Live chat
  • Helpdesk
  • CRM context
  • Automation
Pros
  • Mature chat
  • Tickets & AI
  • Integrations
  • Mobile apps
  • Learning curve
  • Less known than Zendesk/Gorgias
Cons
  • Seat-based pricing
  • Add-ons cost

Re:amaze

Re:amaze unifies chat, helpdesk and CRM so support and customer context live in one place. A neat middle ground between Tawk.to and enterprise desks.

Visit Re:amaze

LiveChat

LiveChat is the established live-chat and help-desk tool with a large integration marketplace, reliable for stores wanting chat plus ticketing.

Visit LiveChat

Both tools are editors' picks in Customer Support. Your best fit depends on shipping regions, budget and catalog needs \u2014 compare the pros and cons above.