Tawk.to vs LiveChat

An editor-assessed head-to-head for Customer Support tools.

★ 4.2

Rating

★ 4.2

Free (paid add-ons)

Pricing

$20–paid tiers

N/A

Commission

N/A

n/a

Free live chat
Agents & triggers
Knowledge base
Mobile apps

Pros

Mature chat
Tickets & AI
Integrations
Mobile apps

Branded unless you pay
Limited automation free

Cons

Seat-based pricing
Add-ons cost

Tawk.to

Tawk.to is the free live chat default. Unbeatable on price for early-stage stores that just need to answer questions in real time.

Visit Tawk.to

LiveChat

LiveChat is the established live-chat and help-desk tool with a large integration marketplace, reliable for stores wanting chat plus ticketing.

Visit LiveChat

Both tools are editors' picks in Customer Support. Your best fit depends on shipping regions, budget and catalog needs \u2014 compare the pros and cons above.