Tidio
Customer Support★★★★
4.3
Live chat + chatbots, affordably
Free–paid tiers
← Customer Support
Gorgias
★★★★4.4/5Ecommerce-native helpdesk with AI
- Pricing
- $10–paid tiers
- Commission
- N/A
- Cookie window
- n/a
- Last reviewed
- 2026-08-30
Our take
Gorgias is the helpdesk built for ecommerce, surfacing order data inside tickets and automating replies with AI macros. The right support desk once volume grows.
Pros
- Ecom-native macros
- AI automation
- Order context in tickets
- Shopify data sync
Cons
- Price scales with tickets
- Setup for complex flows
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