Gorgias
Customer Support★★★★
4.4
Ecommerce-native helpdesk with AI
$10–paid tiers
← Customer Support
See how Re:amaze compares head-to-head →
Re:amaze
★★★★4.3/5Chat + helpdesk + CRM
- Pricing
- $29–paid tiers
- Commission
- N/A
- Cookie window
- n/a
- Last reviewed
- 2026-08-30
Our take
Re:amaze unifies chat, helpdesk and CRM so support and customer context live in one place. A neat middle ground between Tawk.to and enterprise desks.
Pros
- Live chat
- Helpdesk
- CRM context
- Automation
Cons
- Learning curve
- Less known than Zendesk/Gorgias
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Frequently asked questions
What is Re:amaze?
Re:amaze is a customer support tool for DTC, Shopify and independent e-commerce stores. Re:amaze unifies chat, helpdesk and CRM so support and customer context live in one place. A neat middle ground between Tawk.to and enterprise desks.
How much does Re:amaze cost?
Re:amaze is listed at $29–paid tiers. Vendor pricing changes often — confirm the current rate on the official site before subscribing.
Is Re:amaze worth it for DTC brands?
Re:amaze scores 4.3/5 in our hands-on review. Its main strengths: live chat, helpdesk, crm context. The trade-offs to accept: learning curve, less known than zendesk/gorgias.
What are the best alternatives to Re:amaze?
If Re:amaze is not the right fit, the closest options in our Customer Support shortlist are Gorgias (4.4/5, $10–paid tiers), Tidio (4.3/5, Free–paid tiers), Help Scout (4.3/5, $20–paid tiers). Compare them side by side before you commit.