Gorgias
Customer Support★★★★
4.4
Ecommerce-native helpdesk with AI
$10–paid tiers
← Customer Support
Help Scout
★★★★4.3/5Human, lightweight help desk
- Pricing
- $20–paid tiers
- Commission
- N/A
- Cookie window
- n/a
- Last reviewed
- 2026-08-30
Our take
Help Scout keeps support feeling personal with a shared inbox and docs, a good step up from Tawk.to for small teams that want a real help desk.
Pros
- Shared inbox
- Docs & live chat
- Human feel
- Easy onboarding
Cons
- Less enterprise
- No phone
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