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Customer Support

Tidio

★★★★4.3/5

Live chat + chatbots, affordably

Pricing
Free–paid tiers
Commission
N/A
Cookie window
n/a
Last reviewed
2026-08-30
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Our take

Tidio blends live chat and bots at an approachable price, making it a good first support tool for small stores before upgrading to a full helpdesk.

Pros

  • Live chat
  • Chatbots
  • Affordable
  • Easy install

Cons

  • Basic analytics
  • Less powerful than Gorgias for tickets

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