Gorgias
Customer Support★★★★
4.4
Ecommerce-native helpdesk with AI
$10–paid tiers
← Customer Support
LiveChat
★★★★4.2/5Live chat & help desk
- Pricing
- $20–paid tiers
- Commission
- N/A
- Cookie window
- n/a
- Last reviewed
- 2026-08-30
Our take
LiveChat is the established live-chat and help-desk tool with a large integration marketplace, reliable for stores wanting chat plus ticketing.
Pros
- Mature chat
- Tickets & AI
- Integrations
- Mobile apps
Cons
- Seat-based pricing
- Add-ons cost
Alternatives to LiveChat
Tidio
Customer Support★★★★
4.3
Live chat + chatbots, affordably
Free–paid tiers
Zendesk
Customer Support★★★★
4.1
Enterprise support suite
$19–paid tiers
Tawk.to
Customer Support★★★★
4.2
Free live chat
Free (paid add-ons)
Re:amaze
Customer Support★★★★
4.3
Chat + helpdesk + CRM
$29–paid tiers
Help Scout
Customer Support★★★★
4.3
Human, lightweight help desk
$20–paid tiers
Intercom
Customer Support★★★★
4.1
Productized customer messaging
Custom
Zoho Desk
Customer Support★★★★
4.1
Affordable omnichannel desk
$14–paid tiers
Chatra
Customer Support★★★★
4.0
Chat + cart-saver bots
Free–paid tiers