Gorgias
Customer Support★★★★
4.4
Ecommerce-native helpdesk with AI
$10–paid tiers
← Intercom review
Intercom Alternatives
No single tool fits every store. The customer support tools below are the ones our editors shortlist as alternatives to Intercom \u2014 each with its own pricing, strengths and trade-offs. Compare them side by side, then open any full review.
What Intercom does well
- Fin AI agent
- Proactive messaging
- Omni-channel
- Rich integrations
Where Intercom falls short
- Expensive
- Complex pricing
9 customer support tools our editors consider as alternatives to Intercom.
Tidio
Customer Support★★★★
4.3
Live chat + chatbots, affordably
Free–paid tiers
Zendesk
Customer Support★★★★
4.1
Enterprise support suite
$19–paid tiers
Tawk.to
Customer Support★★★★
4.2
Free live chat
Free (paid add-ons)
Re:amaze
Customer Support★★★★
4.3
Chat + helpdesk + CRM
$29–paid tiers
Help Scout
Customer Support★★★★
4.3
Human, lightweight help desk
$20–paid tiers
Zoho Desk
Customer Support★★★★
4.1
Affordable omnichannel desk
$14–paid tiers
LiveChat
Customer Support★★★★
4.2
Live chat & help desk
$20–paid tiers
Chatra
Customer Support★★★★
4.0
Chat + cart-saver bots
Free–paid tiers