Gorgias
Customer Support★★★★
4.4
Ecommerce-native helpdesk with AI
$10–paid tiers
← Tawk.to review
Tawk.to Alternatives
No single tool fits every store. The customer support tools below are the ones our editors shortlist as alternatives to Tawk.to \u2014 each with its own pricing, strengths and trade-offs. Compare them side by side, then open any full review.
What Tawk.to does well
- Free live chat
- Agents & triggers
- Knowledge base
- Mobile apps
Where Tawk.to falls short
- Branded unless you pay
- Limited automation free
9 customer support tools our editors consider as alternatives to Tawk.to.
Tidio
Customer Support★★★★
4.3
Live chat + chatbots, affordably
Free–paid tiers
Zendesk
Customer Support★★★★
4.1
Enterprise support suite
$19–paid tiers
Re:amaze
Customer Support★★★★
4.3
Chat + helpdesk + CRM
$29–paid tiers
Help Scout
Customer Support★★★★
4.3
Human, lightweight help desk
$20–paid tiers
Intercom
Customer Support★★★★
4.1
Productized customer messaging
Custom
Zoho Desk
Customer Support★★★★
4.1
Affordable omnichannel desk
$14–paid tiers
LiveChat
Customer Support★★★★
4.2
Live chat & help desk
$20–paid tiers
Chatra
Customer Support★★★★
4.0
Chat + cart-saver bots
Free–paid tiers