Gorgias
Customer Support★★★★
4.4
Ecommerce-native helpdesk with AI
$10–paid tiers
← Tidio review
Tidio Alternatives
No single tool fits every store. The customer support tools below are the ones our editors shortlist as alternatives to Tidio \u2014 each with its own pricing, strengths and trade-offs. Compare them side by side, then open any full review.
What Tidio does well
- Live chat
- Chatbots
- Affordable
- Easy install
Where Tidio falls short
- Basic analytics
- Less powerful than Gorgias for tickets
9 customer support tools our editors consider as alternatives to Tidio.
Zendesk
Customer Support★★★★
4.1
Enterprise support suite
$19–paid tiers
Tawk.to
Customer Support★★★★
4.2
Free live chat
Free (paid add-ons)
Re:amaze
Customer Support★★★★
4.3
Chat + helpdesk + CRM
$29–paid tiers
Help Scout
Customer Support★★★★
4.3
Human, lightweight help desk
$20–paid tiers
Intercom
Customer Support★★★★
4.1
Productized customer messaging
Custom
Zoho Desk
Customer Support★★★★
4.1
Affordable omnichannel desk
$14–paid tiers
LiveChat
Customer Support★★★★
4.2
Live chat & help desk
$20–paid tiers
Chatra
Customer Support★★★★
4.0
Chat + cart-saver bots
Free–paid tiers